Help
This section first contains the list of Frequently Asked Questions. Before contacting the helpdesk, we recommend that you browse through this list. If your question isn't already answered, you can contact the S-Risk team below.
We frequently update the S-Risk model to make sure that bugfixes and improvements are available as soon as possible. Updates are usually planned on Monday mornings between 8h and 10h30. For an overview of the changes and their implications in each update, we refer to our Release Notes page.
Contact us
The S-Risk team at SPAQuE would be delighted to address your inquiry.
The following form will send your message to the address s-risk@spaque.be.
Helpdesk holiday schedule
Helpdesk support is available on working days from 09.00 – 16.00h. We will do our best to answer your questions as soon as possible. Please note that the helpdesk will not be available on last week of December.