What do I do if S-Risk seems to be hanging?

In some cases, it's possible that the S-Risk application seems to be hanging. This is possible in case of bad internet connectivity or high load on the S-Risk server.
In these cases, it's best to refresh the browser page to get S-Risk working again, using the Refresh button on your browser or the F5 key. It's possible that you will have to re-enter the non-saved information in the last selected tab before refresh.
NOTE: closing your browser in this case will result in the "Maximum sessions of 1 for this principal exceeded" error, as described in this FAQ.
last modified on 06/07/2016 - 09:46

FAQ Category: