S-Risk offline for server maintenance

Coming Monday, February 16th 2015, we will apply some necessary updates on the S-Risk server. For this reason, the S-Risk application may be temporarily unavailable between 8:00 and 9:30 AM. Please take this into account when planning simulation work.

S-Risk training session

We will organise an S-Risk training session on February 26th, 2015. More information on the programme, and how to register, can be found on our Events page.

S-Risk offline for 1.0.12.1 update

Coming Wednesday, January 21st, we will be updating S-Risk to version 1.0.12.1 to eliminate a few minor issues introduced with 1.0.12. Server downtime can be expected between 8h00 and 10h00, please take this in to account when planning simulation work.

S-Risk offline for 1.0.12 update

Coming Monday, January 19th, we will be updating S-Risk to version 1.0.12. Server downtime can be expected between 8h00 and 10h00, please take this in to account when planning simulation work.

Helpdesk availability during Christmas holidays

The S-Risk helpdesk will not be available between December 22 and January 5. You can still send us your questions, we will handle them as soon as possible afterwards.

S-Risk offline voor 1.0.11.1 update

Tomorrow Wednesday, September 10th, we will be updating S-Risk to version 1.0.11.1. Server downtime can be expected between 8 and 9h30, please take this in to account when planning simulation work.

S-Risk updated to 1.0.11

S-Risk has been updated to version 1.0.11. For an overview of the changes in this release, see our Release Notes page.

S-Risk returning blank pages?

Lately, we have had some reports of S-Risk returning blank pages when trying to log in, rendering it inaccessible. We have made a number of adjustments to our firewall and session settings in order to fix the problem. If the problem should reoccur, please let us know at info@s-risk.be.

We have worked out a workaround solution to access S-Risk, in case of this problem reoccurring:

  • Go to https://www.s-risk.be/simulator/login.jsp. On this page, you will be able to enter your login details as normal.
  • After logging in, you will be redirected to a faulty page, "sriskClient.nocache.js" instead of the actual S-Risk platform.
  • Now, go to https://www.s-risk.be/simulator/Srisk.jsp (important: note the uppercase "S" in "Srisk.jsp"). This page will show the S-Risk platform, allowing you to continue your simulation work.

Helpdesk availability in summer

The S-Risk helpdesk will not be available between July 28 and August 24. You can still send us your questions and remarks, we will handle them as soon as possible afterwards.

Inhoudelijke ondersteuning tijdens paasvakantie

Tijdens de paasvakantie zal de ondersteuning voor inhoudelijke S-Risk vragen, die via de helpdesk binnenkomen, beperkt zijn. We helpen u zo goed als mogelijk verder, maar mogelijks zullen sommige vragen met vertraging behandeld worden. Wij hopen te kunnen rekenen op uw begrip.

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